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INSTRUMENTS & TRADING CONDITIONS
- Trader Insights
- Economic Calendar
- Holiday Calendar
MARKET PULSE
- gt.io Trading Account
- Deposits & Withdrawals
ACCOUNT INFO
- Platform
- Promotions
- Partners
- About
- Trading
- Forex
- Crypto
- Precious Metals & Energies
- Equity Indices
- Stocks
INSTRUMENTS & TRADING CONDITIONS
- Trader Insights
- Economic Calendar
- Holiday Calendar
MARKET PULSE
- gt.io Trading Account
- Deposits & Withdrawals
ACCOUNT INFO
- Platform
- Promotions
- Partners
- About
ACCOUNT OPENING QUESTIONS
1. What personal information do I need to open an account?
1. Full name
2. Email address
3. Password
4. Country of Residence
2. Email address
3. Password
4. Country of Residence
2. Are there any age restrictions when opening an account?
18 and above is the minimum age required to register an account with gt.io.
3. How long does it take to register an account?
Registering an account takes less than one minute. Once you register, we will send a confirmation link to your email address. Click on the link to verify your email address, and your account will then be registered.
4. Is it possible to open more than one account using the same email address?
No, each client is only allowed to open one account using the same email address. You can, however, open multiple trading accounts.
5. What if I do not receive the registration email from gt.io?
If you did not receive the registration link, please check in the spam folder of your email account first. If you still cannot find it, please contact Support on the available live chat or via email at support@gt.io.
6. If I register an account will I have direct access to the trading platform?
No. Once you register and validate your email address you will have access to your secure area (Clients' Portal) and all available eWallet currencies, from where you can open a trading account.
7. What are eWallets?
eWallets are created automatically and can be used to make Deposits, Withdrawals and Internal Transfers to and from your trading accounts in different currencies.
8. How can I open a Live Trading Account?
You can open a trading account/s by clicking on the 'Trading Accounts' button within your secure area (Clients' Portal), selecting Live Account, and following the outlined steps.
9. Can I open a swap-free (Islamic) account?
Yes you can. You must first open a normal trading account and then send a request to support@gt.io or open a ticket through your secure area (Clients' Portal) to request a swap-free trading account.
It must be noted that swap-free accounts must always be requested on the grounds of religious beliefs. Exotic and Cryptocurrency pairs are excluded from swap-free accounts and will be credited/debited as per the normal swap.
It must be noted that swap-free accounts must always be requested on the grounds of religious beliefs. Exotic and Cryptocurrency pairs are excluded from swap-free accounts and will be credited/debited as per the normal swap.
10. What are the available eWallet currencies?
EUR, USD, JPY, BTC, XRP, ETH, USDT
11. Are there any country restrictions?
gt.io does not accept residents of certain jurisdictions such as USA, Canada, Iran, North Korea and Russia.
12. Are there any restrictions in the number of trading accounts I can open?
Yes. You can open up to five trading accounts in the same currency or a combination of various currencies.
13. How do I cancel my account?
You can cancel your account by sending an email to support@gt.io. Please ensure that the request is sent from the same email you used when you registered, and that you clearly indicate that you wish to terminate your account.
14. Is it possible to open a demo trading account?
We offer demo accounts with a virtual balance automatically credited to your account. You can open only one demo trading account per currency, and you can choose a leverage from 1:5 to 1:500 by clicking on 'Trading Accounts' within your secure area (Clients' Portal) button and selecting the demo option.
15. Can I open a corporate account?
Yes. When opening a corporate account, enter your company name in "First Name" and your company type (eg, limited company, Ltd.) in "Last Name".
16. What do I do if I forget my Account login password?
If you forget your password, you can click on the 'Forgot your password?' option on the login screen and set a new password from the password recovery screen as per the outlined instructions.
17. How do I set up 2-step authentication (2FA) on my account?
Go to Settings on the top right corner of your secure area (Clients' Portal). From there, you can select Security, which will allow you to set up 2FA on your account for logins and for withdrawals separately.
18. How do I switch off 2-step authentication (2FA) on my account?
Go to Settings on the top right corner of your secure area (Clients' Portal). From there, you can select Security, which will allow you to remove 2FA upon login. You can remove Google authenticator for withdrawals, but some form of confirmation check has to remain. In this case, you will be required to leave your email at least, as for security purposes there should be at least one form of confirmation check to allow the withdrawal request to go through.
gt.io brand is authorized and regulated in two jurisdictions.
GT IO Markets (Pty) Ltd (https://gt.io/za/en/home) is a registered company in South Africa, with Registration Number 2015 / 059344 / 07 1 and has its registered address at 572 Wagtail, Willow Acres Estate, Willow Acres, Gauteng 0095. GT IO Markets (Pty) Ltd is regulated by the Financial Sector Conduct Authority under the FSCA FSP Number 48896.
360 Degrees Markets Ltd (https://gt.io/en/home) is a registered company in Seychelles, with Registration Number 8421720-1. Its registered address is Suite C, Orion Mall, Palm Street, Victoria, Mahe, Seychelles. 360 Degrees Markets Ltd is regulated by The Seychelles Financial Services Authority under the Securities Dealer's License Number SD019.
https://gt.io/za/en/home and https://gt.io/en/home websites are operated by ISPASS Technologies Ltd. ISPASS Technologies Ltd is a registered company in Cyprus, with Registration Number HE394419 and has its registered address at Nikolaou Nikolaidi 3, Flat/Office 205, Paphos 8010, Cyprus.
Skrill and Neteller payment services process payments solely for GT IO Markets (Pty) Ltd.
gt.io does not accept residents of certain jurisdictions such as USA, Canada, Iran, North Korea and Russia.
Since gt.io is not under the supervision of ESMA, it is not involved with any acts considered to be offering financial products and solicitation for financial services to the European Union countries and this website is not aimed at residents in the European Union countries.
Risk Disclaimer: Leveraged trading in foreign currency contracts or other off-exchange products on margin carries a high level of risk and may not be suitable for everyone. We advise you to carefully consider whether trading is appropriate for you in light of your personal circumstances. You may lose more than you invest. Information on this website is general in nature. We recommend that you seek independent financial advice and ensure you fully understand the risks involved before trading.
GT IO Markets (Pty) Ltd (https://gt.io/za/en/home) is a registered company in South Africa, with Registration Number 2015 / 059344 / 07 1 and has its registered address at 572 Wagtail, Willow Acres Estate, Willow Acres, Gauteng 0095. GT IO Markets (Pty) Ltd is regulated by the Financial Sector Conduct Authority under the FSCA FSP Number 48896.
360 Degrees Markets Ltd (https://gt.io/en/home) is a registered company in Seychelles, with Registration Number 8421720-1. Its registered address is Suite C, Orion Mall, Palm Street, Victoria, Mahe, Seychelles. 360 Degrees Markets Ltd is regulated by The Seychelles Financial Services Authority under the Securities Dealer's License Number SD019.
https://gt.io/za/en/home and https://gt.io/en/home websites are operated by ISPASS Technologies Ltd. ISPASS Technologies Ltd is a registered company in Cyprus, with Registration Number HE394419 and has its registered address at Nikolaou Nikolaidi 3, Flat/Office 205, Paphos 8010, Cyprus.
Skrill and Neteller payment services process payments solely for GT IO Markets (Pty) Ltd.
gt.io does not accept residents of certain jurisdictions such as USA, Canada, Iran, North Korea and Russia.
Since gt.io is not under the supervision of ESMA, it is not involved with any acts considered to be offering financial products and solicitation for financial services to the European Union countries and this website is not aimed at residents in the European Union countries.
Risk Disclaimer: Leveraged trading in foreign currency contracts or other off-exchange products on margin carries a high level of risk and may not be suitable for everyone. We advise you to carefully consider whether trading is appropriate for you in light of your personal circumstances. You may lose more than you invest. Information on this website is general in nature. We recommend that you seek independent financial advice and ensure you fully understand the risks involved before trading.
