- TRADING
- Forex
- Crypto
- Precious Metals & Energies
- Equity Indices
- Stocks
INSTRUMENTS & TRADING CONDITIONS
- Trader Insights
- Economic Calendar
- Holiday Calendar
MARKET PULSE
- gt.io Trading Account
- Deposits & Withdrawals
ACCOUNT INFO
- PLATFORM
- PROMOTIONS
- PARTNERS
- ABOUT
- TRADING
- Forex
- Crypto
- Precious Metals & Energies
- Equity Indices
- Stocks
INSTRUMENTS & TRADING CONDITIONS
- Trader Insights
- Economic Calendar
- Holiday Calendar
MARKET PULSE
- gt.io Trading Account
- Deposits & Withdrawals
ACCOUNT INFO
- PLATFORM
- PROMOTIONS
- PARTNERS
- ABOUT
GENERAL QUESTIONS
1. Is my Money Safe with gt.io?
360 Degrees Markets Ltd is a registered company in Seychelles, with Registration Number 8421720-1 and has its registered address at Suite C, Orion Mall, Palm Street, Victoria, Mahe, Seychelles. 360 Degrees Markets Ltd is regulated by The Seychelles Financial Services Authority under the Securities Dealer's License Number SD019.
The protection of our clients' funds is our primary concern, therefore, we undertake the following:
Capital & Reserves
We maintain one of the strictest capital ratios in the industry. Whereas the typical capital-to-risk weighted exposure ratio of the most reputable regulators is generally at approximately 12%, we consistently maintain a ratio of 40% adequacy. This allows us and, subsequently, our users, to feel safe even in the most turbulent of periods.
Tier 1 Banking
Clients' funds are held in creditworthy and highly rated financial institutions.
Segregation
Clients' funds are segregated from the Company's own funds and 100% available for clients at all times.
Regulatory Supervision
As per our regulatory requirements, we are obliged to meet strict capital ratios and to ensure that clients' funds remain intact. In addition, we must have enough capital to tackle any type of risk that may arise. We report to the regulator on a quarterly basis and a detailed audit report is submitted once a year by a reputable independent auditor.
Risk Management
We have designed strong policies and procedures setting certain thresholds which are constantly monitored allowing us to effectively identify potential risks.
The protection of our clients' funds is our primary concern, therefore, we undertake the following:
Capital & Reserves
We maintain one of the strictest capital ratios in the industry. Whereas the typical capital-to-risk weighted exposure ratio of the most reputable regulators is generally at approximately 12%, we consistently maintain a ratio of 40% adequacy. This allows us and, subsequently, our users, to feel safe even in the most turbulent of periods.
Tier 1 Banking
Clients' funds are held in creditworthy and highly rated financial institutions.
Segregation
Clients' funds are segregated from the Company's own funds and 100% available for clients at all times.
Regulatory Supervision
As per our regulatory requirements, we are obliged to meet strict capital ratios and to ensure that clients' funds remain intact. In addition, we must have enough capital to tackle any type of risk that may arise. We report to the regulator on a quarterly basis and a detailed audit report is submitted once a year by a reputable independent auditor.
Risk Management
We have designed strong policies and procedures setting certain thresholds which are constantly monitored allowing us to effectively identify potential risks.
2. How can I contact you?
You can contact us 24/7 through the following means:
1. Email our customer support team at support@gt.io.
2. Through our Live Chat located in your secure area (Clients' Portal) and our Website.
3. If you are an existing Client, you can open a ticket through your secure area (Clients' Portal) directly connected with our Support team.
1. Email our customer support team at support@gt.io.
2. Through our Live Chat located in your secure area (Clients' Portal) and our Website.
3. If you are an existing Client, you can open a ticket through your secure area (Clients' Portal) directly connected with our Support team.
3. What is gt.io's brokerage model?
We are an STP (Straight through processing), or an NDD (No dealing desk) broker providing Market Execution. Clients' orders are automatically routed and executed to our liquidity providers at the best available bid/ask prices.
gt.io brand is authorized and regulated in two jurisdictions.
GT IO Markets (Pty) Ltd (https://gt.io/za/en/home) is a registered company in South Africa, with Registration Number 2015 / 059344 / 07 1 and has its registered address at 572 Wagtail, Willow Acres Estate, Willow Acres, Gauteng 0095. GT IO Markets (Pty) Ltd is regulated by the Financial Sector Conduct Authority under the FSCA FSP Number 48896.
360 Degrees Markets Ltd (https://gt.io/en/home) is a registered company in Seychelles, with Registration Number 8421720-1. Its registered address is Suite C, Orion Mall, Palm Street, Victoria, Mahe, Seychelles. 360 Degrees Markets Ltd is regulated by The Seychelles Financial Services Authority under the Securities Dealer's License Number SD019.
https://gt.io/za/en/home and https://gt.io/en/home websites are operated by ISPASS Technologies Ltd. ISPASS Technologies Ltd is a registered company in Cyprus, with Registration Number HE394419 and has its registered address at Nikolaou Nikolaidi 3, Flat/Office 205, Paphos 8010, Cyprus.
Skrill and Neteller payment services process payments solely for GT IO Markets (Pty) Ltd.
gt.io does not accept residents of certain jurisdictions such as USA, Canada, Iran, North Korea and Russia.
Since gt.io is not under the supervision of ESMA, it is not involved with any acts considered to be offering financial products and solicitation for financial services to the European Union countries and this website is not aimed at residents in the European Union countries.
Risk Disclaimer: Leveraged trading in foreign currency contracts or other off-exchange products on margin carries a high level of risk and may not be suitable for everyone. We advise you to carefully consider whether trading is appropriate for you in light of your personal circumstances. You may lose more than you invest. Information on this website is general in nature. We recommend that you seek independent financial advice and ensure you fully understand the risks involved before trading.
GT IO Markets (Pty) Ltd (https://gt.io/za/en/home) is a registered company in South Africa, with Registration Number 2015 / 059344 / 07 1 and has its registered address at 572 Wagtail, Willow Acres Estate, Willow Acres, Gauteng 0095. GT IO Markets (Pty) Ltd is regulated by the Financial Sector Conduct Authority under the FSCA FSP Number 48896.
360 Degrees Markets Ltd (https://gt.io/en/home) is a registered company in Seychelles, with Registration Number 8421720-1. Its registered address is Suite C, Orion Mall, Palm Street, Victoria, Mahe, Seychelles. 360 Degrees Markets Ltd is regulated by The Seychelles Financial Services Authority under the Securities Dealer's License Number SD019.
https://gt.io/za/en/home and https://gt.io/en/home websites are operated by ISPASS Technologies Ltd. ISPASS Technologies Ltd is a registered company in Cyprus, with Registration Number HE394419 and has its registered address at Nikolaou Nikolaidi 3, Flat/Office 205, Paphos 8010, Cyprus.
Skrill and Neteller payment services process payments solely for GT IO Markets (Pty) Ltd.
gt.io does not accept residents of certain jurisdictions such as USA, Canada, Iran, North Korea and Russia.
Since gt.io is not under the supervision of ESMA, it is not involved with any acts considered to be offering financial products and solicitation for financial services to the European Union countries and this website is not aimed at residents in the European Union countries.
Risk Disclaimer: Leveraged trading in foreign currency contracts or other off-exchange products on margin carries a high level of risk and may not be suitable for everyone. We advise you to carefully consider whether trading is appropriate for you in light of your personal circumstances. You may lose more than you invest. Information on this website is general in nature. We recommend that you seek independent financial advice and ensure you fully understand the risks involved before trading.
