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1. Do I need to submit any documents to become your Client?

You can register and enjoy limited access to our services without supporting documents. Once you deposit funds, you must provide the following documents to verify your account and unlock all other features, including withdrawals.   
- Copy of a valid passport or an official identification document issued by the relevant authorities (e.g. driver's license, identity card, etc). The identification document must contain the client's full name and an issue or expiry date if applicable. 
- Copy of recent utility bill (e.g. electricity, gas, water, phone, Internet and/or cable TV connection, bank account statement) dated within the last 3 months and confirming your registered address.

2. Do I have to submit my documents to start trading?

3. What other personal information do I need to submit to be fully verified?

4. How long does it take to verify my profile?

5. I am receiving an error message while trying to upload my documents. What should I do?

6. Why do I need to provide my financial information?

7. Why do I need to submit my documents?

8. Can I update my personal information?

9. What if my documents are not approved?

10. Is it an issue if my documents are not in English?

11. What documents do I need to submit for a corporate account?

12. If I open a corporate account, whose name and address should be on the confirmation document?